About MATCHi

Did you know that if you google “What is the fastest growing sport in the world?”, the answer will probably be Padel. We at MATCHi have built the best platform to serve the needs of Padel players and the global racket sports community. 

At MATCHi, we have been on a mission to be the platform of choice for the racket sports community since 2012. Our vision to help the community to play more by connecting players and venues is coming everyday closer to reality, helped by the impressive boom of Padel. 

Our growth has been nothing but spectacular, recently doubling the players and venues joining us on the journey. Today, our platform offers a wide range of solutions for players to find and book their court, and for venues to administer their schedule while offering training and competitions. We see the future ahead of us and the possibilities are broad: video recordings, intelligent training, online communities, perfect player matching. Be it tennis, padel, badminton or table tennis, the breadth of innovations will bring racket sports players around the world to simply play more.

Now, we are looking for an IT Operations Coordinator who wants to join and contribute to making the day-to-day life of our colleagues simpler and take lead on IT questions overall.

About the Role

Are you an Operations Coordinator with a few years experience looking for an opportunity to advance your career? Would you like to work in a dynamic environment where your success is measured by the impact you make?

We are looking for a skilled IT Operations Coordinator who will manage and maintain our IT systems (mostly SaaS solutions) to execute technical and administrative tasks on our services, networking and computers working to their maximum capacity with greatest efficiency. We also want you to take the responsibility to evaluate, select and roll-out new SaaS solutions that help us in our day to day work as we grow bigger to meet the need for more SaaS tools.

Duties and responsibilities

• Plan, implement and manage IT tools used in daily operations
• Manage employees hardware and improve on processes around
• Provide technical support to all employees
• Design, plan and execute training on the use of services and systems
• Perform troubleshooting and execute on needed actions
• Execute different maintenance activities when needed
• Review and develop security-related contract documents
• Handle annual budget and ensure cost effectiveness for the IT department
• Manage automations in regards to software and hardware
• Perform other ad-hoc projects or tasks as assigned
• Advise management with the goal of making the appropriate IT decisions and choices when needed

What we are looking for

• Previous working experience as IT Operations Coordinator or Administrator for 2-4 year(s)
• Previous experience in help desk support will be an advantage
• Analytical mind and research orientation
• Previous working experience with security and single sign-on solutions
• Familiarity with TCP/IP protocols and LAN/WAN configuration
• Hands-on experience with troubleshooting and repairing complex IT issues
• Strong communication, presentation and interpersonal skills
• Strong attention to detail with competent vocabulary
• BA Information Technology, Computer Science or similar relevant field

You are our dream candidate if you have a structured focus and have total control of your todo-list. Having great human relation skills and working without prestige would be super.

What we offer 

A collaborative team and a culture of trust and autonomy. A team who truly believes and lives by the values: Attentive teamwork, Brave Hearts and Focused Minds.

A possibility to work with a product that helps people live a more social and active life connected to a passion.

Huge possibilities to learn new things and lots of opportunities for personal development.

If this sounds like the perfect opportunity for you and want to know more, then we would like to know more about you too. Send us your CV together with a personal letter in which you tell us why you want to become a part of our team. We will respond with why you would like to work for us.

Start: April 2025 or according to other agreement

Scope: 100 %

Last day of application: 2025-04-13.

We will go through applications as they come so don’t hesitate to apply at once. Please note that applications by e-mail will not be accepted due to GDPR.